Dear Customer.

Thank you for choosing our clothing shop to shop. We attach great importance to every customer's shopping experience, and we hope that you will enjoy satisfactory service and quality goods with us.

At our shop, we strive to ensure that the quality and style of each item meets your expectations. However, if you experience any problems or dissatisfaction with your purchase, you are covered by our service refund policy.

1.Service Refund Policy
Dear customer, we understand your expectation and trust in shopping, so we are committed to providing you with the best quality goods and services. However, if you have any concerns or are not satisfied with your purchase, our Service Refund Policy will provide you with full protection and support.

2.Our Guarantee
We promise that we will endeavour to resolve any problems with your purchase, whatever they may be. If you are not satisfied with the quality, size or style of the item, or if there is any other reason why you need a refund, we will deal with it as quickly as possible to ensure that your shopping experience is the best it can be.

3.Refund Process
In order to simplify the refund process, we have set up a dedicated Refund Processing Team who will listen to your needs and process your refund request quickly. With just a few simple steps, you can easily complete the refund process, making your shopping experience hassle-free.

4.Our Commitment
We will continue to improve our service quality and refund policy to meet your needs. We value your comments and suggestions, and every shopping experience is a motivation for us to keep improving. If you have any questions or suggestions, please feel free to contact our customer service team, we will be happy to help you.

5.DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

6. Privacy:

We will respect and protect your privacy. Please read our Privacy Policy to learn how we collect, use, and protect your personal information.

7.PAYMENT METHODS:

We will provide you with a choice of payment methods. Please ensure that the payment information you provide is accurate and valid and that you are authorized to use the payment method you have selected.

8. RETURNS AND REFUNDS:

We are committed to providing high-quality merchandise and excellent service. If you are not satisfied with your purchase, we will assist you with a return or exchange by our return and exchange policy. Please read our return and exchange policy in detail and contact us before returning or exchanging an item.

9. USER RESPONSIBILITY:

As a user, you are responsible for complying with applicable laws and regulations and these Terms of Service. You agree not to use our Services to engage in unlawful, infringing, fraudulent, false, harassing, threatening, defamatory, obscene, offensive, or otherwise unlawful conduct. You also agree not to interfere with, disrupt, or disrupt our Services and their related systems.

10.Contact Customer Service:
Contact our customer service team and inform them that you would like to request a refund.
Customer Service will ask for your order information and the reason for the refund.

11.Submit a Request:
Follow the customer service guidelines and fill out the refund request form (if required) or provide relevant information.
State the reason for the refund, e.g. quality of the product, wrong size, etc.

12.Review Processing:Our professional team will verify your refund request.
If the refund conditions are met, customer service will inform you of the next steps.

13.Return shipping:
According to customer service guidelines, send the returned goods back to the designated address.
Ensure that the item meets the return requirements before sending it back to avoid disrupting the refund process.

14.Refund Processing:
Once we receive the returned merchandise, we will conduct a quality inspection.
If the item is eligible for a refund, we will process the refund for you.

15.Confirmation of refund:
Once the refund processing is complete, you will receive a notification that the refund was successful.
The refunded amount will be refunded in the original method of payment or, depending on your choice, a voucher or credit will be provided.

Thank you for your trust!
Thank you for choosing our shop, let us create a better shopping experience together. We will do our best to protect your rights and interests, to provide you with the best quality service and goods. We look forward to serving you again, thank you!

We are committed to providing a transparent and convenient refund process so that you don't have to worry about your purchases. We value your trust and support, so we will spare no effort to protect your shopping rights and satisfaction.

If you have any questions or suggestions about our service refund policy, please feel free to contact our customer service team and we will be happy to assist you.

Thank you again for choosing our shop, we look forward to providing you with the best shopping experience.

We wish you happy shopping!